"Go and ask them what they want"
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Concerning the Imaam, the Shaykh - Muhammad
ibn Saalih al-'Uthaymeen (rahima-hullaah),
it has been narrated by Shaykh Ahmad al-Qar'aawee:
Most of the time whilst he was walking (to or from the masjid) women would approach him, so he would stop for them and say to me: "Go and ask them what they want"; So I would go and find out what they wanted, whilst the Shaykh would remain standing. So if they wanted to seek a legal ruling, he would answer their questions, and if they sought charity, then the Shaykh would give me some of money to pass on to them.
Safahaat Mushriqah min Hayaat al-Imaam Muhammed ibn Saalih al-'Uthaymeen – Page 163